"The ‘Send an email’ message can be found both on the active and on the expired calls for tenders. You may use the feature to send an e-mail message to all those who have viewed the contract notice and submitted a tender (contract notices with status ‘Active’ and ‘Expired’) as well as to the tenderers whose tenders are included in the comparison and to the lost and winning tenderers (contract notices with status ‘Ended’). Click ‘Send an email’ on the desired contract notice.
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  • Recipients
    • People who reviewed the notice
      • The view lists the companies that viewed the notice while logged in
    • Those who submitted a tender
      • The view lists the companies that have submitted a tender
    • Tenders included in comparison
      • The view lists the companies that were included in tender comparison
    • Tenderers who lost
      • The view lists the companies that were not chosen as suppliers
    • Winning tenderers
      • The view lists the companies that were chosen as suppliers"
  • Other recipients
    • Additional recipients can be added to the message
    • Enter e-mail addresses to separate rows
  • Sender name
    • The “Sender's name” field will automatically show the name of the procuring entity
    • The name can be edited if desired
  • Sender's email
    • The system sends emails from the address noreply@cloudia.fi
    • However, this can be changed to an address to which suppliers can reply
  • Message heading
    • The automatic title is “Additional information about the notice: ID / NAME OF THE PROCUREMENT NOTICE”
    • You can edit this if necessary
  • Message
    • Enter the message to the suppliers
  • Message documents
    • Attachments can be added to the message by clicking “Add new attachment >>”
  • Show the message on the tendering service
    • If this is ticked, the message content will also be shown on the notice under “Questions and answers” on the supplier portal
  • Click “Send an email” to send the message
    • All sent emails shown also on the "Document" section

All sent messages are also shown on the “Documents” tab under “Questions/answers/messages” -> “Send messages”.